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BannerWeb FAQ

How do I log into BannerWeb?

For current students who have accessed BannerWeb before:  You will be asked for your University Network Account ID andPassword.  Please contact the Help Desk (x6400) for login assistance or visit http://is.richmond.edu/accounts-passwords/index.html.

How do I find out textbook information for my classes?

Visit urspidershop.com for textbook information.

The system prevents me from registering. I did not meet with my advisor but I need to register for classes. Can the Registrar's Office change my status to show that I have been advised so I can register?

No. Only your advisor can change your registration status to show that you have been advised. Contact:

  • Your advisor
  • The Academic Advising Resource Center (AARC) located in the Boatwright Administrative Wing, Room 025., (804) 287-6574
I am studying abroad and unable to meet with my advisor. Will I still be able to register?

Yes, you will be able to register because your status is automatically set to show that you have been advised.

I have a hold. What do I do?

Please visit this link for more information on holds.

BannerWeb shows that I must register for a linked section. What does that mean?

It means the course you wanted has a second part which must be added simultaneously with the first part. Usually these "additional sections" are labs or drills which accompany a lecture. For languge drills, you need to match the lecture section number (e.g. 02) with the appropriate drill section (e.g. D2A or D2B). The number in the middle must match the number of the section. For most other courses, like the sciences, you may register for whichever lab section best fits your schedule (provided that lab section is open).

View this page for more information on registration errors.

BannerWeb shows that I have a prerequisite or corequisite error. How do I find out what is required?

Check for prerequisites in the current catalog, or in BannerWeb in the Registration section (Look Up Couse Availability) by clicking on the course name link (in blue).  You can also check with the department offering the course.

View this page for more information on registration errors.

The class I want has reached capacity. What do I do?

Try for another section of the course that fits your schedule.  If this fails, you can either choose an alternate course (always have a list of alternates ready when you register) or you may consult with the chair of the department offering the course for suggestions to see if he or she will authorize an over-enrollment for the desired section.  Overrides are not automatic

Some things to keep in mind: 

  • Continue to check BannerWeb while registration is still open as students may drop and add classes during this time.
  • If other sections of the same course are still open, the chair may be understandably reluctant to over-enroll the closed section. 
  • Some courses cannot be over-enrolled due to seating or facility capacity (a good example are computer classrooms, which have a limited number of computers).  
  • If it is possible for you to take the course in a later term, you may need to do that.
View this page for more information on registration errors.
BannerWeb shows that I need departmental approval. What do I do?

You will need to go to the chair of the department offering the class and request departmental approval. Usually these classes are independent studies, internships, or classes offered only once. 

View this page for more information on registration errors.

I spoke with the instructor, and he/she said I could take the class. BannerWeb won't let me register. What do I do?

You will need Registration Special Approval, which only the chair of the department may authorize. Please contact the chair and request his or her permission to register for the course.

I want to register for two classes that overlap meeting times by just a few minutes. Can I take both classes?

You will need to pick up the Special Approval form from the Registrar's Office and get approval signatures from both instructors for the classes for which there is a time overlap. Remember: You will be responsible for all the material in both classes, even for the overlap period when you cannot be in two places.

How can I register for more than 5.5 units?

Have your residential dean sign the appropriate section on the Registration Special Approval form available from the Registrar's Office and bring the form to the Registrar's Office before you attempt to register for more than 5.5 units. Be aware that additional tuition may be charged for registration of 6 units or more. Check with Student Accounts (bursar@richmond.edu) for more information.

How can I register for less than 3.5 units?

You should talk to your residential dean to let him/her know you have dropped below full time. No signature is required; however, carrying less than 3.5 units can affect your campus housing, your financial aid, your health insurance coverage, and more. Be sure to consult with the dean as soon as you know you plan a part-time schedule.

BannerWeb shows that the course I want isn't available via the web. What do I do?

Not all courses are offered every semester. You can check with the department offering the course for more information about when it will be offered.

What does it mean if the course I want to take is restricted to members of a specific class year?

A class year restriction prevents students with certain class standings from registering for certain courses. Senior seminars are frequently restricted so that only fourth-year students may register. Similarly, other courses are restricted to first-year and second-year students. Remember that class standing is calculated strictly by the number of earned units, not by the year you entered the University. Consult the undergraduate catalog for more information.

View this page for more information on registration errors.

What is a 'five day add only' error message?

Some courses are open for registration for only five days. If you have received the error message "Five Day Add Only" or if you have any questions or concerns about five day add only classes, please contact the department offering the course.

The class I want is open but restricted for majors only and I am a major. Why can't I register for the class?

Major declarations are entered through the first two weeks of each semester. If you submit a declaration after this time, you declaration form will be held and entered at the end of the term. Therefore, you would not be able to register for a course with a major restriction without a departmental override. Major restrictions are unilaterally removed prior to sophomore registration (college and class restrictions are never removed).

View this page for more information on registration errors.

I have a minor in a class I want to take. Why can't I get into this class that has a major restriction?

A class with a major restriction will not allow anyone but students with the major to register for the class. Department chairs use this restriction to ensure that majors have the first opportunity to register, even if they are juniors. Major restrictions are lifted prior to sophomore registration (college and class restrictions are never lifted). If you have a minor, you will need to receive an override from the department in order to register for the class during priority registration.

View this page for more information on registration errors.

I'm a business minor but I can't register for any 300-level business school courses. Why not?

Access to 300-level business classes is restricted to those students in the business school (specific home school restriction). Business minors register for business school courses during the add/drop period at the beginning of each term.

When are major restrictions lifted?

Major restrictions are lifted prior to sophomore priority registration. Class year and home school restrictions are never removed.

Can I audit a class? How do I do that?

With the approval of your academic advisor, dean, and the instructor of the course, you may register for a course on an audit basis. The regular rate of tuition is charged and the audit course is counted as a part of your semester load. You can register for the course as usual, and then a permission form must be obtained from and returned with appropriate signatures to the Office of the University Registrar no later than the end of the tenth day of classes. Once the form is submitted to the University Registrar, the decision may not be reversed. An audited course cannot subsequently be taken for credit unless approved by the appropriate dean.

Can I take a class pass/fail?

If you are a business student, you may not opt to take a class on a pass/fail basis, even if the course is offered by another school.

If you are a leadership studies student, you may not take any leadership studies class on a pass/fail basis.

If you are an Arts & Sciences/Jepson (leadership studies) student who has completed at least 18 units of academic work, you may opt for one course per semester to be graded on a pass/fail basis. The course may not be used to satisfy any degree requirement other than total units of credit and, if taken in the major or minor, may not be used to satisfy requirements for either.  

To opt for pass/fail grading, an Application for Pass/Fail, Audit must be obtained from and returned with appropriate signatures to the Office of the University Registrar no later than the end of the tenth day of classes. Once the form is submitted to the University Registrar, the decision may not be reversed.

Can I take a School of Professional and Continuing Studies course if I am a School of Arts and Sciences, Business, or Leadership Studies student?

Students may take no more than one School of Professional and Continuing Studies course per semester and no more than four courses in cumulative total during their undergraduate degree. School of Professional and Continuing Studies courses are not available to Arts and Sciences, Business, or Leadership Studies students for registration until the first day of class and only on a space available basis.  SPCS courses may not be taken as pass/fail.

I received an override for a class that has reached capacity. So why can't I register for it on BannerWeb?

Once you have the departmental override for a closed course, you can go on BannerWeb to register as follows: (Be aware that the course will still appear closed "C" on BannerWeb.) Log on to BannerWeb:

  • Click Student Services
  • Click Registration
  • Click Add/Drop Classes
  • Key in the CRN in the CRN block and submit changes
I want to re-register on BannerWeb for a course I dropped (by mistake or changed my mind). BannerWeb won't let me re-register!

If it is after the first day of classes, BannerWeb does not see the student out of the class as long as it is out there, even if the student has dropped the course. BannerWeb views this scenario as adding a duplicate session. If there is still room in the class, please contact the Office of the University Registrar for assistance.

How do I find all courses that have a specific attribute?

To search for all courses with a particular attribute:

  1. Click on the first subject in the list, hold down the SHIFT key, and scroll down the list and click on the subject at the bottom to highlight all subjects.
  2. Select an attribute from the list.
  3. Click 'Class Search' to see all courses which have that attribute.
The First-Year Seminar course I want is full. What do I do?

You must register for a section of First Year Seminar during the summer registration period.  If the course you want is full, make an alternate selection because it is recommended that you register for a full schedule during summer registration.  You can work with your advisor to add or drop courses when you arrive on campus during the registration adjustments for first-year students time period.  If you do not register for a First Year Seminar course, the Registrar's Office will select one for you and register you at the end of the summer registration period.

I am a first-year student and the courses I want are not available. Should I wait for them to become available at a later time?

No, you should register for a full schedule.  New students are encouraged to take four units their first semester (to be a full-time student, you have to take at least 3.5 units per semester; the maximum is 5.5.)  Since there are limited seats available in most courses, you will need to have a list of alternate courses prepared when registration opens. With many students registering at one time, classes can fill quickly. Changes may be made during the registration adjustments for first-year students time period.

How can I select multiple subjects when looking up classes in BannerWeb?

To select and search on all subjects:

  1. Click on the top subject
  2. Scroll to the bottom
  3. While holding the Shift key, click on the last subject. All subjects should be highlighted.

To select and search on only certain subjects:

  1. Click on the first desired subject
  2. Scroll to the next desired subject
  3. While holding the CTRL key on a PC (or holding the CMD key on a Mac), click on each of the other desired subjects. All desired subjects should be highlighted.
Can I change my class status and register at a different time?
No. Students' Registration Class is based upon the year in which they were admitted, not the number of units earned. To find out when you register, first look at your "Registration Class" in Grad Tracker, and then check the Registration Rotation Schedule to see when your Registration Class will register.