Richmond Home

Gradtracker FAQ

What is GradTracker?

GradTracker is a Web-based tool for students to monitor their academic progress toward degree completion. GradTracker also allows students and their advisors to plan future academic coursework.

What is an audit?

A GradTracker audit is a review of past, current and "planned" coursework that provides information on completed and outstanding requirements necessary to complete a degree/major/minor/concentration.

Can I access GradTracker on any computer?

Yes. Access to GradTracker is through BannerWeb. Anywhere you can log in to BannerWeb will allow you access to GradTracker.

Is my information confidential?

Yes. Like other processes you use through BannerWeb, GradTracker is accessed through your secure log in. Remember that your advisor, faculty, and selected staff will be able to view the information contained in GradTracker.

Who has the ability to access GradTracker?

Currently, GradTracker is available to all degree-seeking students. Advisors, faculty, and selected staff will also have access for the purpose of supporting your progress through your academic career.

How current will my information be in GradTracker?

The information in GradTracker is refreshed each night. Any changes made today (e.g., grade changes or classes added/dropped) will be seen in GradTracker tomorrow.

Can I register for classes in GradTracker?

No. GradTracker is a snapshot of courses in-progress, planned, and in academic history. Registration, add/drop, requests to audit courses, etc., are still handled through already-established procedures.

Can I see how many classes I have left to fulfill my requirements?

Yes. GradTracker is laid out in block format displaying degree, major, minor, and concentration requirements information. Look for unchecked boxes to identify requirements that you still need to complete.

Will I be able to plan for future courses?

Yes. See the Planner section for information.

Are my grades visible in GradTracker?

Yes. Once grades have been processed at the end of the semester, they are viewable in GradTracker (one day after they are viewable in BannerWeb). Courses in-progress are listed with an "R" grade.

Is GradTracker a transcript? Is this the same as my transcript?

No. GradTracker is an unofficial audit of your coursework, as well as an outline of requirements still needed to complete your program of study.

Can I see a list of all of the classes I've taken?

Yes. On the Audit tab, click on the Class History link at the top for a printable list of courses taken.

What do I do if I believe my information is incorrect?

You should consult your advisor and review your audit with him/her. Any waivers, substitutions, or exceptions for major, minor or concentration requirements must be communicated to the Registrar's Office by the appropriate department chair.

Why isn't my information up-to-date?

There could be several reasons. One is that GradTracker may not have refreshed since a change was made (the information is refreshed nightly). Second, there could be some paperwork that needs to be completed. For example, if you have completed transfer courses, it is possible that we have not received an official transcript or Transfer Work Approval form for the course. Check with the registrar's office if your transcript or audit does not reflect transfer work you have completed. Third, any changes to your major/minor/concentration after the second week of the semester will not be processed until the end of the semester.

How can I update information?

You cannot update course information in GradTracker. If you need to change your major/minor/concentration, there is a form in the Registrar's Office that you need to obtain and complete.

If I have additional questions about GradTracker, whom do I contact?

GradTracker has a Contact Us feature which allows you to submit a question or comment at any time. We will respond to your inquiry within one business day.

Access GradTracker

Log into BannerWeb to access and begin using GradTracker.