Frequently Asked Questions
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How do I log into BannerWeb?
For current students who have accessed BannerWeb before: You will be asked for your University Network Account ID andPassword. Please contact the Help Desk (x6400) for login assistance or visit http://is.richmond.edu/accounts-passwords/index.html.
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How do I find out textbook information for my classes?
Visit urspidershop.com for textbook information.
Holds
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The system prevents me from registering. I did not meet with my advisor but I need to register for classes. Can the Registrar’s Office change my status to show that I have been advised so I can register?
No. Only your advisor can change your registration status to show that you have been advised. Contact:
- Your advisor
- The Academic Advising Resource Center (AARC) located in the Boatwright Administrative Wing, Room 025., (804) 287-6574
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I have a hold. What do I do?
Please visit this link for more information on holds.
Registration Error Messages
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BannerWeb shows that I must register for a linked section. What does that mean?
The course you wanted has a second part which must be added simultaneously. Usually these "additional sections" are labs which accompany a lecture. You may register for whichever lab section best fits your schedule (provided that lab section is open).
View this page for more information on registration errors.
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BannerWeb shows that I have a prerequisite or corequisite error. How do I find out what is required?
Check for prerequisites in the current catalog, or in BannerWeb in the Registration section (Look Up Couse Availability) by clicking on the course name link (in blue). You can also check with the department offering the course.
View this page for more information on registration errors.
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BannerWeb shows that I need departmental approval. What do I do?
Go to the chair of the department offering the class and request departmental approval. Usually, these classes are independent studies, internships, or classes offered only once. If granted, you will be given an override and may register yourself in BannerWeb.
View this page for more information on registration errors.
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What does it mean if the course I want to take is restricted to members of a specific class year?
A class year restriction prevents students with certain class standings from registering for certain courses. Class standing is determined by the year you entered the University. Consult the undergraduate catalog for more information.
View this page for more information on registration errors.
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The class I want is open but restricted for majors or minors only and I am a major. Why can’t I register for the class?
Major/minor declarations are entered through the first two weeks of each semester. If you complete the online declaration form after this time, your declaration will go into effect the following term. Therefore, you would not be able to register for a course with a major restriction without a departmental override.
View this page for more information on registration errors.
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What is a ’five day add only’ error message?
Some courses are open for registration for only five days. If you have received the error message "Five Day Add Only" or if you have any questions or concerns about five day add only classes, contact the department offering the course.
Additional FAQs
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BannerWeb shows that the course I want isn’t available via the web. What do I do?
Not all courses are offered every semester. Check with the department offering the course for more information about when it may be offered.
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How do I audit a class?
With the approval of your academic advisor, dean, and the instructor of the course, you may register for a course on an audit basis. The regular rate of tuition is charged and the audit course is counted as a part of your semester load, although it will not count towards full-time status for financial aid. To audit a course, register for the course as usual, and then complete a pass/fail/audit form no later than 5pm on the tenth day of classes. Once the form is submitted to the University Registrar, the decision may not be reversed. An audited course cannot subsequently be taken for credit unless approved by the appropriate dean.
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Can I take a class pass/fail?
If you are a business student, you may not opt to take a class on a pass/fail basis, even if the course is offered by another school.
If you are a leadership studies student, you may not take any leadership studies class on a pass/fail basis.
If you are an arts & sciences/Jepson (leadership studies) student who has completed at least 18 units of academic work, you may opt for one course per semester to be graded on a pass/fail basis. The course may not be used to satisfy any degree requirement other than total units of credit and, if taken in the major or minor, may not be used to satisfy requirements for either.
To opt for pass/fail grading, register for the course and then complete the pass/fail/audit form no later than the tenth day of classes. Once the form is submitted to the University Registrar, the decision may not be reversed. -
May I take a School of Professional and Continuing Studies course if I am a School of Arts and Sciences, Business, or Leadership Studies student?
Students may take no more than one School of Professional and Continuing Studies course per semester and no more than four courses in cumulative total during their undergraduate degree. School of Professional and Continuing Studies courses are not available to arts and sciences, business, or leadership studies students for registration until the first day of class and only on a space available basis. SPCS courses may not be taken as pass/fail.
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I received an override for a class that has reached capacity. Why can’t I register for it on BannerWeb?
Once you have the departmental override for a closed course, you can go on BannerWeb to register as follows:
- Click Student
- Click Register for Classes
- Click Enter CRNs
- Key in the CRN in the CRN block and submit changes
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I want to re-register on BannerWeb for a course I dropped (by mistake or changed my mind). BannerWeb won’t let me re-register!
If there is still room in the class, please contact the Office of the University Registrar for assistance. If there are students on the waitlist for a class, you will not be ale to register for it. You may place yourself on the waitlist, though.
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Can I change my class status and register at a different time?
No. Students’ registration class is based upon the year in which they were admitted, not the number of units earned. To find out when you register, first look at your "Registration Class" in Grad Tracker, and then check the Registration Rotation Schedule to see when your registration class will register.
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The class I want has reached capacity. What do I do?
Try for another section of the course that fits your schedule. If you are unable to find another course, you may add yourself to the waitlist, if one exists; choose an alternate course (always have a list of alternates ready when you register); or consult with the chair of the department offering the course to request a seating capacity override. Overrides are not automatic.
Some things to keep in mind:
- Continue to check BannerWeb while registration is still open as students may drop and add classes during this time.
- If other sections of the same course are still open, the chair may be understandably reluctant to over-enroll the closed section.
- Some courses cannot be over-enrolled due to seating or facility capacity (a good example are computer classrooms, which have a limited number of computers).
- If it is possible for you to take the course in a later term, you may need to do that.
View this page for more information on registration errors.
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I spoke with the instructor, and they said I could take the class. BannerWeb won’t let me register. What do I do?
Contact the department chair to request an override.
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I want to register for two classes that overlap meeting times by just a few minutes. Can I take both classes?
Complete the Time Conflict Approval Form. Remember: You will be responsible for all the material in both classes, even for the overlap period when you cannot be in two places.
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How can I register for more than 5.5 units/17 semester hours?
Complete the Special Approval Form for Units/Hours. Be aware that additional tuition may be charged for registration of 6 units/17 hours or more. Check with Student Accounts (bursar@richmond.edu) for more information.
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How can I register for less than 3.5 units?
You should talk to your college dean to let them know you have dropped below full time. No signature is required; however, carrying less than 3.5 units can affect your campus housing, financial aid, health insurance coverage, and more. Be sure to consult with the dean as soon as you know you plan a part-time schedule.