Frequently Asked Questions

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  • What is BannerWeb?

    BannerWeb is the University of Richmond Web Information System for use by students, alumni, faculty, staff, and advisors. A secured Web product, BannerWeb retrieves and records data directly to and from the Banner database. All information is live and in real time. When you access BannerWeb, you are accessing the same information as a user connected directly to the Banner system. BannerWeb provides information in an easy-to-read format that is available from any computer connected to the Internet. We would appreciate any comments or feedback you have about your BannerWeb experience.

  • Where do I go to get to BannerWeb on the Internet?

    BannerWeb can be accessed directly through the BannerWeb homepage.

  • What information do I need to log in to BannerWeb?

    You will login with your normal UR credentials. 

  • Is there a time limit on BannerWeb?

    Yes. For your protection, if your BannerWeb session has more than 60 minutes of inactivity, your session will be terminated and you will be prompted to login again.

  • Whom do I call for help?

    If you are having problems specific to BannerWeb or need assistance, contact the Office of the University Registrar at (804) 289-8639. If you are having browser or network related problems, contact the Information Systems Help Desk at (804) 287-6400.