Help by Topic
Listed below are common topics and the Registrar's Office staff member who can provide assistance with that particular topic.
| Primary Contact | Staff | Phone | Secondary Contact | Phone |
| Academic accommodations | Jean Creamer | 8396 | ||
| Academic calendars | Kristen Ball | 8401 | ||
| Address changes | Jean Creamer | 8396 | ||
| AP/IB scores | Renee Peterson | 8154 | Erica Jackson | 8399 |
| Apostilles | Registrar's Office | 8639 | Jean Creamer | 8396 |
| Audits, pass/fails | Jean Creamer | 8396 | ||
| Banner/BannerWeb information | Bryan Moyer | 8858 | ||
| Catalog | Dwayne Smith | 8047 | ||
| Class rank | Jean Creamer | 8396 | ||
| Class schedules | Dwayne Smith | 8047 | Debbie Coward | 6561 |
| Classroom key distribution | Debbie Coward | 6561 | ||
| Course maintenance in Banner | Dwayne Smith | 8047 | Kristen Ball | 8401 |
| Cross-registration processing | Jean Creamer | 8396 | ||
| Curriculum questions (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| Curriculum questions (Law, SPCS) | Erica Jackson | 8399 | ||
| Curriculum questions (BA) | Renee Peterson | 8154 | ||
| Degree applications - online | Kristen Ball | 8401 | ||
| Degree applications - paper (A&S BA) | Renee Peterson | 8154 | ||
| Degree applications - paper (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| Degree applications - paper (Law, SPCS) | Erica Jackson | 8399 | ||
| Degree audits (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| Degree audits (Law, SPCS) | Erica Jackson | 8399 | ||
| Degree audits (BA) | Renee Peterson | 8154 | ||
| Degree verifications | Laurie Eanes | 8402 | Jean Creamer | 8396 |
| Diploma questions (Law, SPCS) | Erica Jackson | 8399 | ||
| Diploma questions (A&S BA) | Renee Peterson | 8154 | ||
| Diploma questions (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| Enrollment verifications | Laurie Eanes | 8402 | Jean Creamer | 8396 |
| Exam schedules | Debbie Coward | 6561 | Dwayne Smith | 8047 |
| FERPA resource & compliance | Kristen Ball | 8401 | ||
| First-Year registration coordination | Jean Creamer | 8396 | Kristen Ball | 8401 |
| General student record information | Registrar's Office | 8639 | Jean Creamer | 8396 |
| Grade processing/changes | Jean Creamer | 8396 | ||
| GradTracker curriculum updating/maintenance | Erica Jackson | 8399 | Renee Peterson | 8154 |
| GradTracker questions about audits (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| GradTracker questions about audits (Law & SPCS) | Erica Jackson | 8399 | ||
| GradTracker questions about audits (BA) | Renee Peterson | 8154 | ||
| GradTracker technical assistance | Bryan Moyer | 8858 | Kristen Ball | 8401 |
| Graduation attendance | Registrar's Office | 8639 | Jean Creamer | 8396 |
| Graduation audits (BS, BSBA, MBA, Jepson) | Erica Jackson | 8399 | ||
| Graduation audits (Law, SPCS) | Erica Jackson | 8399 | ||
| Graduation audits (BA) | Renee Peterson | 8154 | ||
| Graduation coordination/staffing | Kristen Ball | 8401 | ||
| Honor societies membership tracking (Phi Beta Kappa; Beta Gamma) | Jean Creamer | 8396 | ||
| Honors courses (by department) tracking | Jean Creamer | 8396 | ||
| Honors program tracking | Jean Creamer | 8396 | ||
| International students (admitted) credit evaluation | Erica Jackson | 8399 | ||
| Major/Minor declaration processing | Kimberly Johnson | 8408 | Bryan Moyer | 8858 |
| Name changes | Jean Creamer | 8396 | ||
| NCAA academic compliance | Kimberly Johnson | 8408 | Kristen Ball | 8401 |
| Non-disclosure of directory information requests | Jean Creamer | 8396 | ||
| Registration problems - general questions | Registrar's Office | 8639 | Jean Creamer | 8396 |
| Registration problems - technical assistance | Bryan Moyer | 8858 | ||
| Reports/labels/student data requests | Bryan Moyer | 8858 | ||
| Social media | Registrar's Office | 8639 | ||
| Study abroad questions/information | Erica Jackson | 8399 | ||
| Transcript processing | Laurie Eanes | 8402 | Jean Creamer | 8396 |
| Transcripts for visiting students | Jean Creamer | 8396 | ||
| Transfer student (incoming undergraduate) questions | Renee Peterson | 8154 | ||
| Transfer work from FY & current students | Renee Peterson | 8154 | ||
| Transfer work from transfer students | Renee Peterson | 8154 | ||
| Veterans Benefits Information | Jean Creamer | 8396 | ||
| Visiting Away program processing | Renee Peterson | 8145 | ||
| Visiting student registration | Jean Creamer | 8396 | ||
| Website comments/questions | Registrar's Office | 8639 |
